NI, European & Rest of World deliveries

  • All Orders Shipped by DHL tracked courier service.
  • Estimated delivery 3-7 working days.
  • Postal charges vary by destination address.
  • Select country at checkout to view charges.
  • Tracking details will be emailed to your registered address.

*Please note, you may be charged additional handling fees and taxes as your order passes through the receiving country’s customs. Any charges the customs service adds to the shipment must be paid by the person receiving the parcel.

Ruby Shoo has no control over these charges and unfortunately we are unable to inform you what the potential cost might be, as customs policies and import duties vary widely from country to country.

If in doubt, it may be a good idea prior to purchase to contact your local customs office for advice, as we would be disappointed should you be surprised by charges you were not expecting that were out of our control.

Same-day despatch

Order before 1pm on weekdays for same day despatch. Please note that during sales and holiday periods we do our best but can't always guarantee same day dispatch.

BFPO deliveries

Unfortunately, at present we are unable to ship to BFPO mailboxes. This is something we are actively looking at to add this service to our delivery options.